We know that it is not just beautiful rooms and comfortable beds that make a hotel’s overall impression. We have a list of services for you that can make your stay with us even more enjoyable. You can rely on WiFi connection throughout the hotel, make use of the dry-cleaning service or enjoy a relaxing massage. We will be happy to fulfil your wishes.
Hotel Taxi Service
We will be happy to provide you with transport from the airport, railway station or from anywhere in Prague. For larger groups we also have a minibus which can comfortably take up to 8 people.
Václav Havel Airport
790 CZK for 3 people and their appropriate amount of luggage
1090 CZK for 8 people
Main Railway Station
490 CZK for 3 people and their appropriate amount of luggage
590 CZK for 8 people
All you need to do is give us the following information: arrival time, flight number and departure point. Our driver will be waiting for you in the arrival hall with a sign with your name. If you cannot find the driver, please do not leave the arrival hall, but contact us.
Your car will be collected and parked by a professional driver
825 CZK (can be charged to your hotel bill)
Rudolfinum public underground garage
700 m from the Řetězová Residence
650 CZK / per day
Public car park on Mariánské náměstí
200 m from the Řetězová Residence
Parking is free from 18:00 hours on Saturday until 8:00 hours on Monday
Weekdays from 18:00 until 8:00 hours, other times max. 2 hours costs 80 CZK
- Reception 7:30 – 21:00
- Concierge services
- Cleaning service every day
- Luggage storage
- Wi-Fi connection throughout the hotel
- Secretarial services: scan, print and copy up to 5 A4 pages
We will be happy to arrange for you a guided tour of the sights in Prague, transport from the airport or babysitting while you have a romantic dinner in a luxurious restaurant. Feel free to contact us in any situation. Even if you get your shirt dirty.
- Laundry and dry cleaning (24-hour turnaround)
- Mini-bar in every apartment
- Guided tours of Prague and its sights
- Transport services
- Arranging tickets to the theatre and concerts
- A staffed car park
- Natural cosmetics in every bathroom
- Slippers (on request)
- Coffee and tea in the room
- A safe in the apartment
- A hairdryer in every bathroom
- Power adapters and voltage converters available
- Iron and ironing board (on request)
- Child’s cot and high chair (on request)
- Satellite TV with DVD/CD/MP3 player
Cancellation and Payment Policy
General cancellation policy
The reservation can be amended or cancelled at no cost at the very latest by 6 p.m. local time up to 7 days prior arrival date.
In case of later cancellation first night will be charged. In case of cancellation later than 48 hours prior arrival latest by 6p.m. local time or NO-SHOW cancellation fee of the full amount will be charged to provided guarantee credit / debit card (Diners Club Card, Euro/Mastercard, Visa Card, JCB accepted).
Non-reundalbe and long stay cancellation policy
The reservation is non-amendable and non-cancellable. 100%non-refundable pre-payment will be charged to provided credit / debit card to confirm booking (Visa, Diners Club, JCB, Euro/Mastercard accepted). In case of condition corruption or NO-SHOW 100% of the reservation value will be charged.
There is a fee on the part of a client in case of No Show amounting to a cost of 100% of the entire stay.
The hotel’s exchange rate is 25.5 CZK per 1 Eur
Imortant notice about Agoda and Getroom
Please note that we do not cooperate with companies Agoda and Getaroom. We do not accept either vouchers or reservation from these companies. We reserve right to NOT accommodate guests with such confirmation as there is no contract between Residence Retezova and Agoda + GetRoom. Please contact us prior arrival to check availability and cost of booking which has to be confirmed from the hotel and settled upon arrival in CASH or by Credit Card.